Terms of Service in Gloucester

Welcome to Car Hire Gloucester. These Terms of Service govern your use of our website carhiregloucester.co.uk and our vehicle rental offerings. By utilizing our services, you agree to these terms.

Rental Terms in Gloucester

All vehicle rentals in Gloucester are governed by a comprehensive Rental Agreement provided at the time of booking or vehicle pickup. This agreement outlines specific terms, conditions, insurance information, fees, and your obligations for the rental period. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will take precedence.

Eligibility Criteria in Gloucester

Renting a Vehicle in Gloucester

  • To hire a vehicle in Gloucester, you must be at least 21 years old, although age restrictions may vary based on the vehicle type, with extra charges for drivers under 25. A valid driving licence suitable for the vehicle category is required and should be held for the period specified in the Rental Agreement. Valid identification and proof of address must be presented, along with payment information and a security deposit. Additional criteria may apply as outlined in the Rental Agreement.

Booking and Payment in Gloucester

  • Reservations can be made via our website, by telephone, or at our Gloucester office. A deposit may be necessary to confirm your booking. Full payment along with a security deposit is generally required upon vehicle collection. All charges are listed in British Pounds (£) and include VAT when applicable. We accept major credit and debit cards, processed securely through trusted payment systems.

4. Vehicle Pickup and Drop-off

  • At the time of vehicle collection in Gloucester, it is imperative to conduct a thorough inspection and report any pre-existing damages right away. A vehicle condition report will be created and duly signed to document the vehicle’s state. Upon returning the vehicle, it must be in the same condition as it was at collection, accounting for normal wear and tear. Any new damages will be evaluated and charges applied accordingly. Ensure the vehicle is returned with the same fuel level as collected; otherwise, refueling charges will incur. Late returns may attract additional fees, so please notify us promptly if you expect to return the vehicle late. You will be responsible for any parking fines, traffic violations, or other charges incurred during your rental period, plus an administration fee.

5. Insurance and Liability in Gloucester

  • All car rentals in Gloucester come with basic third-party insurance as standard. Details of coverage and excess amounts are outlined in your Rental Agreement. Additional insurance options may be available to help reduce your liability. Review these options closely, as you will be responsible for any damage or loss up to the excess amount unless covered by extra insurance. Any damage resulting from negligence or misuse remains your responsibility, regardless of insurance coverage.

6. Cancellations and Modifications

Cancellation and amendment policies differ depending on your booking type and the notice period provided. For precise information, please consult your booking confirmation or Rental Agreement. Charges may apply for late cancellations or no-shows, so it's advisable to review these details carefully before your rental.

Prohibited Uses in Gloucester

Prohibited Vehicle Uses in Gloucester

  • Prohibited activities include any unlawful use of the vehicle, such as racing or off-roading. Transporting hazardous materials is not allowed. Sub-letting the vehicle or permitting unapproved drivers is strictly forbidden. Driving under the influence of substances, exceeding capacity limits, or operating outside designated areas without consent is not permitted.

Noncompliance may lead to immediate rental cancellation and extra fees.

8. Liability Limitations in Gloucester

To the fullest extent allowed by English and Welsh law, Car Hire Gloucester will not be responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, stemming from your use of our services. Our total liability for any claims is limited to the amount you paid for the rental in the last 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

9. Local Jurisdiction

These Terms are subject to the laws of England and Wales. All disputes will be resolved by the courts of England and Wales.

10. Updates to Terms

We may update these Terms periodically. Changes take effect immediately upon posting on our website. Continued use of our services indicates your acceptance of the revised Terms.

Contact Details

Contact us for inquiries about these Terms.

Gloucester Car Hire Services
Riverside Way, Gloucester GL1 5BS, United Kingdom
Contact Us: Gloucester Phone: 441452595103